/ E: @8 V, S9 x* E1 v2 r; i9 r$ KWords appear blocky and a black box is displayed around the cursor. - H' E0 ?) w, K' w4 B1 e* h # y2 V U2 M# oSYMPTOMS: 4 I/ [% E8 p9 b. [# ` & Z' O7 K, R/ g$ ~Words appear blocky and a black box is displayed around the cursor.$ K3 N& H$ |6 q& ?6 c
' r% u0 S/ [% s0 M3 Z. UCAUSE: + `0 z; J& \. _: u0 R3 W* }5 a3 } O ; Q" B8 b1 x% [+ L( f6 ~This is usually caused by old video card drivers.* x# i6 U. \, C1 c: |0 T+ G
! ]/ y9 ?! X) l& r& P: _
+ d. q4 Y5 C5 z% n' h0 ARESOLUTION: 3 x$ w7 ~) l2 k6 k' U $ v0 _. W; h* u1 {1 nUpdating your drivers should fix this issue.# }6 q7 U! E% @$ l, B1 U. s
2 r V h" ~. N- I2 ?' l
If you are using a GeForce 4 or earlier card, please follow this link for the most recent drivers.: N- C. J8 I: x4 r: d: T h7 `& y
2 S( u( h0 s) c2 q3 K8 E
If you are using a GeForce 2 Pro/Ti/Ultra card, please follow this link for the most recent drivers. # @* k5 o, T( q, L% f' \# _1 X0 r; x% ^% S2 ~
If you are using a GeForce 2 Go card, please follow this link for working drivers. Please note that if your game appears very small and in the center of the screen, press Fn+F7 until it is full screen.. }+ n7 |, n% i
F" j% E. O1 r( p) K+ }
If this does not solve your issue, please follow the instructions below:# u) z V0 z: ^) ]! W- h3 N
4 {2 F/ J9 M( n$ d+ u
6 M! S. T' l9 F$ W. ^7 k* |
Go To your Start menu.: S3 M9 f' ?+ d! H9 D% v! M
. _4 G$ J7 L' O2 v6 G4 y4 C: kSelect ‘Run…’ ' X; F$ c {, N0 m9 m
9 f9 }/ r t: `$ V
In the window, type “dxdiag” (without quotes). 8 U, D7 t7 k; y9 I- j- s4 b5 ~. h; G( I7 ]
This will run the DirectX Diagnostic tool. It will take a few minutes to complete (watch the progress bar in the lower left hand corner of the window for status)., K/ ~0 O; ~5 r
# Z$ W- x0 N1 \8 z
You may be asked a question about ‘WHQL certification’, click ‘no’ or ‘cancel’ if presented with this option.% J; Z5 h- f* T% B
) m, u* ?, t3 O9 g( M, u! G4 YWhen complete, click the Save All Information button. ! `# R" s( W) N# t+ R % `% s% N. U( k1 p' aThis will bring up a file requester, hit “Save.” 4 i1 _% Q- W- V1 m7 a
i) X8 P, V% y: N8 g1 ?, NYou will have saved a file called DxDiag to your desktop. $ b# ]9 F# ^8 o" N ; Y6 K" t2 `% M1 i2 w+ I- WAfter saving this file, please click this link to e-mail Technical Support and attach the saved file for further assistance.